 |
 |
 |
Home Improvements |
 Find a
Contractor |
| Post Your Project
|
|
|
Articles & Tools |
| Home
& Garden Articles |
| Contractor
Hiring Tips |
| Project
Cost Estimator |
| H&G Message
Board |
| Commercial Contractors
|
Refer
a Friend |
| Newsletter
Sign-Up |
|
|
About HandyAmerican |
| FAQ's
/ How it works |
| About Us |
| Home Improvement |
| Contact
Us |
| Home Page
|
|
|
Members Access |
| Members Login |
|
|
 |
||||||||||
|
|
| FAQ's / How it Works |
|
Why Should I feel confident about
HandyAmerican.com’s ability to help fill my project needs? THE BENEFITS OF HANDYAMERICAN.COM What kind of help is available through your service
professionals? RATINGS & REVIEWS What are Ratings & Reviews? ABOUT OUR WEB SITE What is “My Account,” and how do I
use it? MANAGING YOUR RELATIONSHIP WITH A SERVICE PROVIDER What if I change my mind during a project and
want to cancel a contract? OUR SCREENING PROCESS What criteria must a service professional meet
before becoming a member of the HandyAmerican.com network? PRICING How does HandyCandian.com realize compensation
if this is a free service? OTHER QUESTIONS How do I know my personal information is secure? If you did not find the answer to your question here, please send your question by e-mail to: info@handyamerican.com SOUNDS INTETERESTING, HOW DO I SIGNUP? Click here to complete our simple and secure registration form to begin posting your home improvement job today! ABOUT HANDYAMERICAN.COM Why Should I feel confident about
HandyAmerican.com’s ability to help fill my project needs? We appreciate the unique challenges faced by today’s homeowners. The need for structural expansion and/or upkeep. And the need to protect investment in, and market value of, real estate property. We also know the importance of reliable, quality contractual services for property remodeling and renovation purposes. Our customized matchmaking service helps homeowners converge with professional contractors with expertise in over 140 home-related services. And our continually updated collection of helpful articles arm homeowners with pertinent information, including:
How long has HandyAmerican.com been
servicing homeowners; how effective have you been? What cities are serviced by HandyAmerican.com? How much does this service cost
project owners? THE BENEFITS OF HANDYAMERICAN.COM What kind of help is available through
your service professionals? How does HandyAmerican.com match
me with the right service provider? Our innovative matchmaking program matches the homeowner’s location and project requirements to qualified service providers with expertise in that area. Our exclusive lead-generation service alerts each service provider candidate via electronically transmitted messages. They in turn have the option to contact the homeowner and place a bid on the project. After posting a project online at
HandyAmerican.com am I obligated to hire a responding service provider? How can I know I’m getting
the right service professional for the job? Free access to helpful articles found only at HandyAmerican.com that will point you in the right direction:
And other articles designed to help cut through the confusion and red-tape associated with locating and hiring a suitable contractor. We also have a Ratings & Reviews section. Testimonials from past clients, stating whether or not they were satisfied with the services rendered by member service providers. HandyAmerican.com cannot guarantee that information listed on service provider profile pages is 100% accurate. It is each member service provider’s responsibility to supply accurate information, and to keep his or her profile up to date. And it is the homeowner’s responsibility to validate that information by screening it. We care about our homeowner members, and do not want them hindered by a false sense of security. Information provided by service professionals at the time of membership can change at anytime and become obsolete. This is why we do not prescreen our contractor members. Homeowners are encouraged to take the initiative. Before hiring any contractor, check out important information: current licensing, insurance, membership status in professional organizations, etc. Make sure that the information provided is still valid. RATINGS & REVIEWS What are Ratings & Reviews? Providing this valuable information will help other homeowners make their service provider selection. You will also contribute to the quality control at HandyAmerican.com, and help “raise the bar of excellence” of member service professionals. When do I submit a Ratings &
Reviews survey? If this happens, just visit the HandyAmerican.com web site after your project has been completed. Locate the name of the contractor you hired, and complete your Ratings and Reviews survey at that time. Why are Ratings & Reviews
so important? ABOUT OUR WEB SITE What is “My Account,”
and how do I use it?
What is “Refer a Friend?” Refer a Friend is our way of making it easier for you to do your friends a favor by telling them about our services. MANAGING YOUR RELATIONSHIP WITH A SERVICE PROVIDER What if I change my mind during
a project and want to cancel a contract? To help avoid misunderstandings that could result in a project’s termination, specific project information should be detailed in a formal contract. This would include: project description, materials to be used, start and finish dates, other project particulars, and any agreements between the project owner and service professional. The contract should be signed by both parties. If a problem still develops, be sure to visit HandyAmerican.com and complete the Ratings & Reviews survey. What can I do to help maintain
the high level of excellence that HandyAmerican.com wants its service
professionals to provide? Complete a Ratings and Reviews survey after your project is completed. This short survey provides important feedback for other consumers. It also serves as a useful reminder to member service providers to maintain quality service at an affordable price. Of course, HandyAmerican.com welcomes homeowner comments, complaints, or concerns at any time. So, please…don’t be a stranger! Will HandyAmerican.com immediately
cancel a service professional’s member status upon receiving
a customer Complaint? We have found that many times an unpleasant experience is the result of a simple misunderstanding between the two parties. A misunderstanding that can, in time, be worked out. However, we do reserve the right to remove offending service professionals from our network when we notice a negative trend. OUR SCREENING PROCESS What criteria must a service professional
meet before becoming a member of the HandyAmerican.com network? It has been our experience that pre-screening this type information gives homeowners a false sense of security. It would make them not question information found on provider profile pages, even though that information might have changed since the time of initial membership. By advising homeowners to validate member service professional’s licensing, insurance, and references themselves, we enable them to make better hiring decisions. This helps to ensure project success. And homeowners have the peace of mind that the member service provider information is 100% accurate. What is the difference between
a licensed service professional, and a non-licensed service professional? PRICING How does Handy Candian.com realize
compensation if this is a free service? HandyAmerican.com provides lead generation services; new customer leads that match the service professional’s criteria. The service professional pays a subscription fee to access the leads. What can consumers do to make sure
they do not overpay for home service projects? Never count on verbal agreements. If something is unclear to you, ask questions; get everything in writing. Both the project owner and the service provider should sign the contract; each retaining a copy for future reference. OTHER QUESTIONS How do I know my personal information
is secure? A secure server is the software used to navigate the Internet and has been created to encrypt, or scramble, all information until the authorized recipient can unscramble it. Information is scrambled by a mathematical formula using 128-bit encryption - the highest level generally available today. When you are viewing any Web page, a lock icon near the lower-right corner of the window informs you whether the entire contents of the page is protected by encryption while it is being received by your computer: Closed lock icon, like on the images displayed below - means that the page is protected by encryption. Open or broken lock icon - means the page is not protected by encryption.
The latest version of Windows Internet Explorer 7 displays the lock icon in the upper right corner of the browser window as indicated in the image below:
By inputting information into secure online forms, only the intended
party is allowed to translate the encoded information. Again, most
browsers have secure forms built right in, but to be sure, always
look for the locked padlock symbol on the bottom bar or top corner
of your browser window or a change in the address line from "http"
to "https" to ensure that a site is running in secure
mode before you enter sensitive information. If you did not find the answer to your question here, please send your question by e-mail to: info@handyamerican.com Sounds interesting, how do I sign up? |
 |
|
 |
||
|
||
|
|
||||||||
|
|
|
|
|
|
|
|
| Homeowners
- Business
Owners - General
Contractors -
Commercial Contractors - Home
Improvement Articles - Home
Improvement - Guide
to Home Renovations - Home
Remodeling - Exterior
Home Renovations - Maintenance
and Repairs - New
Construction - Utilities
and Systems - Other
Services - Hiring
Tips - Contractor
List |
|
|
|
| |
