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| Crossroads
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| Company Name: |
Crossroads |
| Main Contact Person: |
Chris |
| Secondary Contact Person: |
Ron |
| Address: |
1249 Creeks Edge CV |
| City: |
Memphis |
| State: |
Tennessee |
| Zip Code: |
38016 |
| Primary Business Phone: |
901-644-2116 |
| Other Phone: |
901-949-4865 |
| Mobile Phone: |
901-644-2116 |
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Bathroom Remodeling Pricing, Cost Estimates and Research
In most recent times, homeowners are investing a lot of money into searching for ways to improve their bathrooms and create a more comfortable, functional feel. After all, the craziness surrounding our every day lives makes the time in the bathroom some of your only personal time. It seems reasonable to want your bathroom to be soothing, rejuvenating, and practical. Bathroom remodeling is a wonderful way to add value to your home and pleasure to your hectic life.
Bathroom Design
The design of your new bathroom is where you should start your planning. Sometimes it is a great idea to hire a bathroom designer to help you optimize your limited space. For example, the more time you spend, the more space you need. To add to your comfort, consider knocking down a wall and creating more room. Keep in mind that an estimated 80-85% of what you put into your bathroom remodeling, you get back when you sell. In addition to more space, think about installing a beautiful whirlpool.
Once you have successfully decided on your new bathroom design, the challenging decisions arise. It is now time to start selecting color schemes, vanities, cabinets, counters, single or double bathroom sinks, bath tubs and every other element that helps set the tone of your bathroom. The bathroom tile may be one of your most difficult decisions solely due to the vast amount of styles, colors, and sizes to choose from. Larger tiles are becoming more and more popular; however, they require the underlayment to be very level. Mosaic tiles, one inch tiles, are another break through in bathroom designs. Mosaics come in countless colors and allow you to create your own custom floor design.
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| Number
of Employees: |
2 |
| In
Business Since: |
1997 |
| Legal
Structure: |
Incorporated |
| Annual
Sales Volume: |
$250,000 - $500,000 |
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• Basement Finish / Remodeling
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• Ceiling Install & Repair
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• Ceramic & Marble Floors
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• Closets Designing / Organizing
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• Hardwood Floor Refinishing
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• Hot Tubs, Spas & Jacuzzis
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• Interior Decorator / Designers
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• Trim and Finish Carpenters
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| Residential
Contractor: |
Yes
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| Commercial
Contractor: |
No
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| Offers
Financing: |
Yes
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| 24 Hour
Emergency Service: |
No
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| Accepts
Credit Cards: |
Yes
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| 1. Name:
Mrs Wolf
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Phone: 901-268-2812 |
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| 2. Name: Mr King
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Phone: 901-754-8104 |
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| 3. Name: Mr Johnson
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Phone: 901406-6578 |
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| *The references listed
above have been provided by this member and have not been
verified by HandyAmerican.com. |
| Overall
Customer Rating |
 3 of 5
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| Caroline Johnson,
Memphis, Tennessee |
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| I had a kitchen remodel with extra door entrance enclosed in adjoining room, ceilings scraped in 2 adjoining rooms as well as the kitchen; all 3 rooms painted; recessed lighting put in kitchen and adjoining room.
Project was completed in the 5 weeks as promised. In general, they did fine, but there are now some problems. I had substantial problems with the painters anyway, with them missing areas or not preparing walls or ceiling before painting. While the supervisor was very knowledgeable about painting, he did not do the actual painting and was frequently not there to supervise. They were called back several times. In the end, he seemed quite perturbed, but so was I. Still there are areas, particularly where the new kitchen wall was put in and there was no prior paint, where white areas are showing suggesting no second coat, or a poor coat. After having someone visit who does kitchens, it was stated that the bottom of the cabinets should have been caulked and trim put around it. I had questioned this, being new to having a kitchen renovated, and was told it was okay as it was. Particularly, I asked about the area under the cabinets going into the living room around the island, where there is a space below the wood and a large space between the cabinet and the trim from the adjoining wall which should have been filled in and smoothed out.
My biggest problem now is the edges of the tile where it meets the adjoining rooms. The tile itself is not broken, but the grout is broken from the tile being laid on uneven or unleveled surface going from the tile to the wooden floor, and then in another area from the tile into a carpeted room. Immediately when the tile was layed, it began to sink and the grout would separate. Before their last payment, we asked them to re-do this, which they did, however they put it the same way it was before. It looks really bad. I called Chris a few weeks after the project was completed (project was completed in May...I called the end of June), to ask if he would come and look at this problem and fix it. I was told he was busy right now and he'd have to see when he could fit it in. Today is August 18th and I just placed a call again to Chris. At this point, I'm a bit steamed because I've gotten no return call. I made it a point to wait to give him time to schedule it in. His first response was that it had not been that long since I called. Yes, it has. Notably upset about his resistance to talk and denial that it has been at least 5 weeks since the last call, I told him that many small things had popped up as problems in the kitchen, but that this is the one thing I would like to get fixed. At this point, I told him I was ready to start writing letters if it did not get repaired. "Don't threaten me" he said. Very professional. I told him I felt like he played on my ignorance at times, with some of the details that were always left out. At this point, he lost it, refused to repair my tile, and told me to write the letters.
This is just a poor handling of a customer. He should back his product and his company's work. Meanwhile, I'm stuck with lopsided entrances to both rooms going into the kitchen. Poor workmanship on the tile; poor response to a customer. |
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Posted: Aug 18 2008
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